Legal Notice & Privacy Policy

Last updated: 6 September 2026

Scope of This Policy

This Privacy Policy explains what personal information we collect when you visit or shop at geeker.co.nz, why we collect it, how we use and share it, and the choices and rights you have. It is written to meet our obligations under the New Zealand Privacy Act 2020. By using this website or placing an order, you agree to the collection and use of information as described here.

Information We Collect

We collect the following categories of personal information:

Account and order details: your name, email address, phone number, and shipping and billing addresses, provided when you create an account, check out as a guest, or place an order.
Payment information: when you pay by card, your payment details are collected and processed directly by our payment processor; we do not store full card numbers on our servers. For bank transfer orders, we retain the transfer reference and amount needed to match your payment to your order.
Sign-in via Google: if you choose to sign in with Google, we receive your name, email address and profile picture from Google in order to create and access your account.
Order and purchase history: the products you order, quantities, prices, delivery method and order status.
Communications: messages you send us through the contact page, email, or customer support, including their content and any attachments.
Technical and usage data: your IP address, browser type and device information, pages viewed, referring pages, and approximate location, collected automatically through cookies and analytics tools as described below.

Cookies and Analytics

We use cookies and similar technologies to keep your cart working between pages, remember your preferences, keep you signed in, and understand how the site is used. This includes Google Analytics, which helps us see aggregate information such as which pages are popular and how visitors navigate the site; Google may set its own cookies as part of this service. You can control or delete cookies through your browser settings, but some parts of the site, such as the shopping cart and checkout, may not work properly without them.

How We Use Your Information

We use the personal information we collect to:

process, fulfil and deliver your orders, including arranging courier pickup and delivery;
create and manage your account, and authenticate you when you sign in;
communicate with you about your order, including confirmations, shipping updates and support requests;
send you marketing or newsletter emails where you have opted in, and let you unsubscribe at any time;
maintain, secure and improve the website, and understand how it is used;
detect and prevent fraud, abuse and security incidents; and
meet our legal, accounting and tax obligations.

How We Share Your Information

We do not sell your personal information. We share it only where necessary to run the business, with:

Payment processors, to securely process card payments and bank transfers;
Couriers and delivery partners, to deliver your order, using the name, address and phone number needed to complete delivery;
Google, for sign-in (if you use that option) and website analytics;
IT, hosting and email service providers, who store or process data on our behalf under confidentiality obligations; and
Regulators, courts or law enforcement, where we are required to do so by law.

Data Storage, Retention and Security

Your information is stored on secure servers, which may be located outside New Zealand; where this occurs, we take reasonable steps to ensure it continues to receive an adequate level of protection. We keep personal information for as long as needed to fulfil the purposes described in this policy, including order history for accounting and tax purposes, after which it is deleted or anonymised. We use reasonable technical and organisational measures, including encryption in transit and access controls, to protect your information against unauthorised access, loss or misuse.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to ask us what personal information we hold about you, to request a copy of it, and to ask us to correct it if it is wrong. To make a request, email legal@geeker.co.nz. We will respond within a reasonable time and may need to verify your identity first. If you are not satisfied with how we have handled your information, you can complain to the New Zealand Office of the Privacy Commissioner at privacy.org.nz.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from children under 16 without the consent of a parent or guardian. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can remove it.

International Visitors

Our store is operated from, and primarily serves customers in, New Zealand. If you access the website from outside New Zealand, your information will still be collected, stored and processed as described in this policy.

Changes to This Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Legal Notice or Privacy Policy, or wish to exercise your rights over your personal information, please contact us at legal@geeker.co.nz.